We are experiencing a higher volume of contact than usual, and will endeavour to respond to your query as soon as possible.
If you are departing within the next 7 days, please call our Customer Services team between the hours of 09:00am-17:00pm Monday to Friday.
If your departure is today, please call the emergency number located on your travel documents.
You will find answers to common questions on our FAQs page. If you would like to make a balance payment or view your travel documents, please log in to your MyBooking account.
For the most up-to-date guidance on UK and foreign travel, visit: https://www.gov.uk/coronavirus
We will contact you directly if your upcoming holiday is confirmed as affected by travel restrictions.
If you have a query about a holiday or would like to make a booking, contact our Reservations team:
Send us a message:
Call us:
If you have a query about a booking you’ve already made, contact our Customer Services team:
Send us a message:
Call us:
To give feedback about your experiences on a holiday, contact our Customer Relations team:
Email us:
Call us:
If you would like to enquire about organising a group holiday, contact our Groups team:
Email us:
Call us:
Shearings
Sunway House
Canklow Meadows
Rotherham
S60 2XR
United Kingdom